Home Checklists When your landlord won't make repairs: your checklist When your landlord won't make repairs: your checklist How to build a clear record and push for repairs without putting your tenancy at risk.
How to use it Tick what you already have, then print or copy the list; your ticks are remembered in this browser. “Required” items are needed by law or by the process; “Recommended” and “Optional” ones help depending on your situation.
Your lease Required Dated written repair requests to your landlord or managing agent, with copies Required Phone calls are hard to prove; a letter, email or text is not Dated photos and video of each problem, retaken as it continues or gets worse Required A log: when each problem started, every request, and every response Required Proof that you kept paying rent Required Withholding rent on your own can lead to an eviction case; ask a tenant group or lawyer before doing it In New York City: your 311 complaint numbers and any HPD inspection results or violations Recommended Outside New York City: complaints to your local code enforcement or building department Recommended Receipts for money you spent because of the problem: space heaters, damaged belongings, a hotel Recommended Doctor's notes if the conditions affect your health (mold, pests, no heat) Optional Contact information for neighbors with the same problem, or your tenant association Optional Building-wide problems are often easier to fix together 0 of 10 checked Your ticks are kept in this browser only.
This checklist is general information, not legal advice. If a case is already in court or a deadline is close, talk to a lawyer or legal aid.